The Visit Checklist

01. ARRIVE.

Show up on time and ready to work.Before you head inside, make sure you know which Scrub the customer booked.

02. SAY HELLO.

Introduce yourself and confirm you're the Human assigned to complete their Scrub.Be warm. Be human.They may already feel uncomfortable having someone see their kitchen.Make it easy.

03. ASSESS THE KITCHEN.

Take a quick look around before you start.Make sure the kitchen reasonably matches the Scrub you accepted and the work is within Scrub Human's scope.

Something significantly different? Don't start yet.

If the kitchen is much different than expected, appears to require a different Scrub, includes work outside our scope, appears unsafe, or you're simply not sure:Contact Scrub Human before you begin.HQ: 312-212-8156Gerald: 773-459-6025

04. EXPLAIN THE PHOTOS.

Let the customer know you'll take a quick before-and-after photo for Scrub Human's service records.Keep customers, personal documents, medications and identifying information out of the photo.

05. TAKE THE BEFORE

Take a clear photo of the kitchen before you start.Try to capture the main work area. You'll take the After from roughly the same spot.

GET TO WORK :)

You know the Scrub.
Do your best.Click here for a reminder of what's included in each scrub.Stay in the kitchen and within the scope of the Scrub the customer booked.Happy Scrubbing!

07. YOUR DONE!NOW, CHECK YOUR WORK.

Before you call it done, take another look.Did you complete what's included?Anything you missed?Does the customer have a kitchen that looks and feels better than when you arrived?Finish the details before moving on.

08. TAKE THE AFTER.

Take a clear photo of the finished kitchen from roughly the same angle as the Before.Let that Scrub shine.

09. SHOW THE CUSTOMER.

Let them know you're finished and invite them to take a look.If they have a concern, listen.If you can easily address something that's part of their Scrub, take care of it.If you're not sure what to do, contact HQ at 312-212-8156.

10. SHOW US SOME LOVE.

Share an honest review of your experience with Scrub, Human.

10. HEAD OUT.

Grab your things and make sure you leave the customer's home respectfully.If something happened during the visit that Scrub Human should know about, let us know once you're out.